Mohamed Taha
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Emporio Models
Project type
Modeling Agency
Date
May 2022
Location
Dubai
MY ROLE
I oversaw the development and implementation of new features aimed at improving the user journey on the platform. My responsibilities included coordinating with UX designers, developers, and marketing teams, as well as conducting A/B testing and analyzing customer data to drive product improvements. I also played a key role in defining KPIs and tracking the success of product updates.
PRODUCT
One of the standout projects was the launch of an AI-powered recommendation engine that personalized product suggestions based on user behavior and preferences. This significantly boosted customer engagement and average order value.
EVOLUTION
The project began with identifying a lack of personalization in the existing customer experience. By leveraging user interviews and analytics, we conceptualized an intelligent recommendation system. Early feedback shaped the iterative development of the algorithm, which eventually included features like dynamic content display and seasonal trend forecasting.
METRICS
Increased average order value by 25% within the first quarter of the recommendation engine’s launch.
Boosted customer retention rates by 18% through personalized shopping experiences.
Achieved a 40% rise in click-through rates for recommended products.
KEY TAKEAWAYS
Improved my ability to implement data-driven solutions that align with business goals.
Learned how to balance customer needs with technical constraints effectively.
Developed expertise in leveraging AI/ML technologies to enhance user engagement.
Refined my approach to analyzing market trends and translating them into actionable product features.
Emporio Models is an innovative e-commerce platform specializing in luxury goods. During my time there, I worked as a Product Manager, leading initiatives to enhance customer experience and streamline operational efficiency.

